Hyatt Regency Maui Resort and Spa - Maui, Hawaii
My husband and I stayed at the Hyatt Regency Maui for 6 nights. As a travel agent I try to see resorts from my clients’ perspective - evaluating the service, value for the money, food, rooms, etc. After staying at the Hyatt, I have often recommended the resort to my clients and will continue to do so.
This resort is absolutely gorgeous. We did travel agent site inspections of eight resorts in Maui and this is probably the most beautiful on the island. The open air lobby is a tropical rain forest complete with parrots, penguins, and garden pathways. It truly has the WOW factor.
We arrived around 3pm after a 50 minute drive from the airport. We were given a lei greeting and check in was a breeze. A very friendly bell hop escorted us to our atrium tower room; he pointed out the resort’s restaurants along the way.
Our deluxe oceanfront room on the 15th floor had a simply stunning view of the pool and ocean. The lanai was a nice size with plants on either side for more privacy. The walk in closet and bathroom were very spacious. The in-room bathroom amenities were very nice and always replenished. Coffee and tea service in the room was nicely presented. The BED was to die for; I’ve never slept so well.
The hotel’s service is very good. I experienced firsthand a service I often request for my clients. The pillows and duvet in the rooms are stuffed with down and I am highly allergic to feathers. I emailed my contact at the hotel and requested to have all down removed and the room aired out prior to our arrival. When we got to our room, it was down free and extra (non-down) blankets were placed out for us. No complaints there at all.
The gorgeous pool has waterfalls, a grotto bar and water slide. Pool towels were plentiful; all you needed to do was show your room key and they would give you as many towels as you wanted. Keep this in mind if you are going to beaches outside the resort. As it was low season, lounge chairs were always available - even enough to accommodate conference attendees and their families. The chairs all had sun canopies which I appreciated. There were waitresses to bring drinks and food throughout the day.
There were only a few cons:
• No turn down service at night- was a bit surprised at that with a hotel of this caliber
• The beach is very small; there is only room for beach chairs on either side of resort.
• The pool area might be a problem for people with hip or knee issues - this is not an infinity pool and does require using a ladder or deep steps to get in or out.
I have sent many honeymooners and families to this resort and will continue to do recommend it. I would go back again without hesitation.
Please contact the travel agent below to book your perfect Maui vacation:
Mindy Gilbert, MCC
Vacation & Cruise Specialist
My Vacation Lady
a division of Star Enterprises Travel
Visit my new blog at www.myvacationlady.blogspot.com
Personalized service from a travel professional